IT Support Services

Service scope covers both China and Hong Kong

Our Service

Network maintenance

Network maintenance

Network Monitoring

Monitoring network traffic, connectivity status, and performance to ensure the network operates smoothly.

Security Checks

Regular security assessments, including firewall configurations, intrusion detection systems, and vulnerability assessments, to prevent unauthorized access or attacks.

Data Backup and Recovery

Establishing regular network data backup plans to ensure crucial data can be swiftly recovered when needed.

Network Equipment Updates

Regular updates of router, switches, and other network device software, along with hardware performance checks, to ensure efficient network operations.

Network Performance Optimization

Optimizing network settings, adjusting configurations of routers and switches to ensure efficient data transmission and low latency.

User Account Management

Managing user accounts, including creating, deleting, and modifying account permissions, ensuring authorized users can access network resources.

Emergency Response Plans

Developing plans to respond to network failures and security incidents, ensuring prompt responses and resolutions in case of network issues.

Training and Awareness

Providing security training for users to enhance their awareness, reducing the risks of network threats.

Computer maintenance

Computer maintenance

Hardware Inspection

Regular checks of computer hardware components to ensure proper cooling and performance.

Software Updates and Security Patches

Installation of the latest operating system, application software, and antivirus updates, along with timely installation of security patches.

Virus and Malware Scans

Regular scans for viruses and malware to ensure system security, removing any potential threats.

Data Backup and Recovery

Establishing regular data backup plans to ensure important data can be quickly recovered when needed.

Performance Optimization

Optimizing system settings, enhancing computer performance, and clearing unnecessary files and applications to free up disk space.

Hardware Replacement and Upgrades

Periodic evaluation of hardware performance, upgrading or replacing hardware as needed to keep up with business requirements.

User Support and Issue Resolution

Providing user support services, resolving problems users encounter while using computers, ensuring efficient system usage.

Why need us

01

computer systems are the backbone of business operations, handling data storage, processing, and communication functions. Regular maintenance ensures stable system performance, reducing the chances of breakdowns and ensuring business continuity.

02

With the increasing cybersecurity threats, maintenance services can identify system vulnerabilities, install the latest security patches, and enhance the system's resistance against attacks, safeguarding critical data from breaches.

03

Regular maintenance can prolong the lifespan of computer equipment, thereby reducing operational costs for businesses. In summary, computer maintenance and servicing are vital investments for businesses to ensure smooth operations, data security, and cost-effectiveness.

Service package

Remote ServiceExpress door-to-door service (per trip)Monthly serviceAnnual fee service
RemotelyUnlimited times-Unlimited timesUnlimited times
Call upUnlimited times-Unlimited timesUnlimited times
Go to the scene-1 timeUnlimited timesUnlimited times
Periodic inspection--1 time/month1 time/month

Fast Quote, Quality Solutions